If any of these sound like your place, there is probably something here worth an hour.
Not the software, the job itself. Say one person spends three quarters of an hour, five times a week, moving information from one place to another.
Then a fixed price to fix it, written down before you commit to anything. No hourly rates and no open ended bills.
No obligation at any point, and nothing to prepare before I arrive.
An hour. I sit with whoever actually does the job and watch how it is really done, not how it is supposed to be done.
What it is costing you now, what could be automated and what could not. If you would be better off using something you already pay for, I will say so.
Two pages. What I would build, what it costs, what changes. Nothing goes out to your customers without one of your own people approving it first.
There is no team here and no account manager. The person who sits down with you is the person who builds the thing and the person who answers the phone afterwards.
I have spent five years in tech improving the way work gets done inside businesses, on top of a BSc in Computer Science and an MSc in Data Science, both first class honours. The qualifications matter less than the habit they gave me, which is looking closely at how a job is actually done and finding the parts of it a computer should be doing instead.
Usually somewhere between three and fifty staff, with someone in an office keeping the whole thing on the rails.
Tell me roughly what the job is and I will tell you honestly whether it is worth a visit.